Unlock the Essence

Support

Help with your account, plan, data, and Mini Overlap.

Send a message to essenceunlock@gmail.com and briefly explain what you are trying to do and on which screen the problem appeared.

Sign-in and email verification

Include the account email address and say whether the problem appears during registration, email verification, sign-in, or password reset. Never send your password.

Premium or Pro

For activation checks, include the email used for the purchase and the approximate purchase time. Do not send payment-card details.

Data deletion

Use Profile controls for your account. For earlier deletion of referral or Mini Overlap data, include the approximate date, your Code, and a link or token you still have.

Technical display issue

Attach a screenshot only when it contains no other person's private data. Include the device, browser, and exact error message.

Before sending a message

Check that you are using the newest link, refresh the page, and try again. For usage questions, open the complete guide.

For usage guidance, start with the Help Center.